Field IT Service Coordinator (m/f/d)
Responsibilities
- Translate business needs into business solutions, including technical recommendations
- Participate in and execute business/operation process improvement related to IT with function managers
- Participate in and lead projects, such as tech upgrades and rollout of new software and technology
- Uphold and follow IT standards and directives
- Provide 1.5 and 2nd partial 1 and 1.5 level support locally
- Responsible for IT service in India, including software/hardware support, network connectivity support, and local application support
- Provide IT-related training and coaching to users
- Travel as required to other locations in India and region (APAC) to support or for projects
- Hands-on experience in setting up computers in a Microsoft Windows environment, Windows Server, and Active Directory administration
- Knowledge of switch management/configuration, network administration and management, and Microsoft 365 IT support
Profile
- Degree or equivalent experience within Computer Science field
- Experience in IT service management and working with people at different levels of the organization
- MCSE, CCNA, or equivalent IT technical certification
- Analytical and technical aptitude
- Excellent problem-solving skills
- Ability to work independently and integrate well into teams
- Project Management credentials e.g. PMP, Prince2 and ITIL certification are desirable
- Profound English knowledge and skills of Asian languages
Benefits
- Possibility to start working for an international company with a very good renown in an multi cultural team
- Option auf a permanent position after a start as an external worker
- Individual collaboration with our team during the whole recruitment process as during the project
About Hays
With over 15 years of experience in the pharmaceutical and chemical industry as well as in biotechnology and medical engineering, we know the key contacts at companies that are recruiting for challenging jobs with real potential. The current high demand for staff has opened up exciting opportunities for dedicated experts who want to develop professionally and to further their careers. As recruitment specialists with an international network of contacts, we can offer you decisive advantages – completely free of charge. Register with us and reap the benefits of interesting job offers that match your skills and experience.
Staffing process for freelance specialists
- Analysis of qualifications
- Telephone or personal interview
- Contact with customers
- Contract with Hays
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1. Analysis of qualifications
We carry out a detailed analysis of your technical qualifications on the basis of your CV, your application documents and your profile.
Contact at Hays
+41 44 225 50 00© Copyright Hays plc, . The HAYS word, the H devices, 'Hays Working for your tomorrow' and 'Powering the world of work' and associated logos and artwork are trademarks of Hays PLC. The H devices are original designs protected by registration in many countries. All rights are reserved.