IT Business Analyst (m/f/d)
Responsibilities
- As an IT Business Analyst you typically undertake a variety of activities that help bridge the gap between IT and business objectives help to ensure that IT projects deliver value to the business and meet the needs of stakeholders effectively
- Requirement Gathering and Analysis: Engaging with stakeholders to identify and capture their requirements, and analyzing and documenting business needs to ensure that they are clear, complete, and aligned with business goals
- Process Modeling and Improvement: Creating process models to document and understand current business processes, as well as identifying areas for improvement and recommending solutions to enhance efficiency and effectiveness
- Solution Design and Validation: working with IT teams to design solutions that meet business requirements and align with technological capabilities, and validating solutions through testing, ensuring that they meet specified requirements and function as intended
- Acting as a liaison between business stakeholders and IT teams, ensuring clear and effective communication
- Review and evaluation of ServiceNow incidents (INC)
- Establish a knowledge management process to utilize the INC results
Profile
- Profund experience as Senior Business Analyst in the medical device or pharmaceutical industry
- Has generalist knowledge about top floor and shop floor processes, data models, IT/OT architectures and systems incl. Integrations
- Excellent Service Management knowledge
- Proven experience in pharma manufacturing processes
- Analytical, structured, empathic, quality-conscious, target oriented
- Fluently in English and German (written and spoken)
Benefits
- Internal Career Opportunities
- World-renowned biotech/pharmaceutical company
- International and diverse environment
About Hays
IT is and always has been our core business that laid the foundation for Hays' success. We are the biggest privately owned IT recruitment agency in Germany and offer the best jobs for every career level – whether you are interested in vacancies in agile SMEs or international DAX groups. Hays masters the entire IT job spectrum, from support to software architecture or digitalisation – thanks to our broad portfolio, we have something for everyone. In the last decades, we were able to support numerous IT experts with choosing the right path for a successful career, positioning ourselves as their lifelong partner. Our highly specialised consultants can cater to your every wish and expectation and will prepare you for interviews and contract negotiations. Give it a try and learn what the market has to offer – our services are free of charge, non-binding and discreet! We look forward to hearing from you.
Staffing process for freelance specialists
- Analysis of qualifications
- Telephone or personal interview
- Contact with customers
- Contract with Hays
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1. Analysis of qualifications
We carry out a detailed analysis of your technical qualifications on the basis of your CV, your application documents and your profile.
Contact at Hays
+41 44 225 50 00© Copyright Hays plc, . The HAYS word, the H devices, 'Hays Working for your tomorrow' and 'Powering the world of work' and associated logos and artwork are trademarks of Hays PLC. The H devices are original designs protected by registration in many countries. All rights are reserved.