Senior Business Analyst (m/f/d)
Responsibilities
- Collaborate with stakeholders to analyse and document business requirements related to the process assigned
- Lead workshops and meetings to facilitate requirements gathering and stakeholder alignment
- Partner with cross-functional teams to document existing processes and potentially “To be” processes
- Leverage your deep understanding of business processes to optimize workflows, improve efficiency, and drive business value
Profile
- Experience as a Business Analyst with a focus on Support functions processes
- Analytical skills with the ability to translate business needs into technical requirements and solutions or UX design concepts
- Communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of the organization. Fluent English proficiency is mandatory, French a big advantage
- Experience leading workshops, meetings, and presentations to drive consensus and decision-making from a UX perspective
- Ability to thrive in a fast-paced, dynamic environment with multiple competing priorities
- Profound problem-solving skills with a focus on delivering innovative and practical solutions
- Knowledge of Orbus Software and ServiceNow are a strong asset
- Knowledge of ITIL practices and frameworks a strong asset.
Benefits
- A very renowned company
- Continuous support during the assignment
- You will work in an international environment
About Hays
IT is and always has been our core business that laid the foundation for Hays' success. We are the biggest privately owned IT recruitment agency in Germany and offer the best jobs for every career level – whether you are interested in vacancies in agile SMEs or international DAX groups. Hays masters the entire IT job spectrum, from support to software architecture or digitalisation – thanks to our broad portfolio, we have something for everyone. In the last decades, we were able to support numerous IT experts with choosing the right path for a successful career, positioning ourselves as their lifelong partner. Our highly specialised consultants can cater to your every wish and expectation and will prepare you for interviews and contract negotiations. Give it a try and learn what the market has to offer – our services are free of charge, non-binding and discreet! We look forward to hearing from you.
Staffing process for freelance specialists
- Analysis of qualifications
- Telephone or personal interview
- Contact with customers
- Contract with Hays
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1. Analysis of qualifications
We carry out a detailed analysis of your technical qualifications on the basis of your CV, your application documents and your profile.
Contact at Hays
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